Your information should be handled with care.

1. Scope of this policy

This Privacy Policy applies to information collected through kompass-properties.com and through communications that begin from this website. It does not apply to websites, services, or platforms operated by other organizations.

2. Information we collect

Depending on how you interact with us, we may collect:

• Contact information, such as your name, telephone number, email address, and preferred contact method.
• Property information, such as an address, ownership details, property condition, photos, repair needs, occupancy information, and important dates or deadlines.
• Inquiry information, including messages, call notes, documents, and other details you choose to provide.
• Technical information, such as your IP address, browser type, device type, referring page, pages viewed, and approximate location derived from your IP address.

3. How we use information

We may use information to:

• Respond to your inquiry and communicate with you;
• Understand the property and evaluate whether we may be able to help;
• Arrange calls, property visits, or other requested follow-up;
• Prepare, discuss, or complete a potential property transaction;
• Operate, maintain, secure, and improve the website;
• Prevent fraud, misuse, or other harmful activity; and
• Comply with legal obligations and protect our rights.

4. Calls, email, and text messages

If you provide contact information, we may use it to respond to your request. If you separately choose to receive text messages, message frequency may vary and message and data rates may apply. Consent to receive marketing texts is not a condition of receiving a response or considering a property solution.

You may opt out of marketing email using the unsubscribe method in the message. You may opt out of text messages by replying STOP. Reply HELP for assistance. We may still send non-marketing communications that are necessary to respond to an active request or complete a transaction.

5. How we share information

We may disclose information in the following circumstances:

• Service providers. Vendors that help us operate the website, host data, communicate with homeowners, analyze site performance, or support a potential transaction.
• Transaction participants. Professionals or organizations involved in evaluating or completing a transaction, such as title, escrow, inspection, legal, financing, or closing providers, when appropriate.
• Legal and safety reasons. When reasonably necessary to comply with law, legal process, or a government request; investigate misuse; or protect rights, safety, and property.
• Business changes. In connection with a merger, financing, sale, reorganization, or transfer of all or part of the business, subject to applicable law.

We do not sell personal information for money. We do not share mobile opt-in information or text-message consent with third parties for their own marketing or promotional purposes.

6. Cookies and similar technology

The website may use cookies and similar technology that support core functionality, remember preferences, measure site performance, and help us understand how visitors use the site. You can usually control cookies through your browser settings. Blocking some cookies may affect how portions of the site function.

7. Data retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting legal obligations. Retention periods vary depending on the type of information and why it was collected.

8. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect information in our control. No website, storage system, or method of transmission is completely secure, so we cannot guarantee absolute security.

9. Your privacy choices

Depending on where you live, applicable law may give you the right to request access to, correction of, or deletion of certain personal information. You may also ask questions about how your information is used or withdraw a communication preference.

To make a request, contact us using the information below. We may need to verify your identity before completing a request, and some information may be retained where permitted or required by law.

10. Children’s privacy

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.

11. Third-party links

The website may link to services operated by third parties. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing information.

12. Changes to this policy

We may update this policy as our services, technology, or legal obligations change. The revised version will be posted here with an updated date. Material changes may also be communicated in another appropriate manner.

13. Contact us

Questions or privacy requests may be directed to Kompass Properties LLC by calling (206) 326-9935.